Job Description

Part-Time Hybrid Remote Customer Service RepresentativeLocation: Frankfort, IL, 60423Salary: $40,000.0 - $52,000.0/yearExperience: 0 Year(s)Successful State Farm Agency of 45 years is seeking a qualified professional to join their winning team for the part-time role of a hybrid remote/in-office Licensed Customer Service Representative. We seek a licensed energetic professional interested in helping our business continue to grow through value-based conversations and remarkable customer experience.This role requires exceptional relationship building, organizational skills, attention to detail, and the ability to handle sensitive and confidential information with utmost discretion. The best candidate understands the State Farm Agency model and has market area operations acumen.This hybrid remote position is only available to candidates who meet the following criteria:Must have prior State Farm or other related insurance experienceMust have an active Property and Casualty licenseMust be able to work part-time from home and in-office at our agency office location in Frankfort, ILResponsibilities include but not limited to:Establish customer relationships and follow up with customers, as neededProvide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarificationUse a customer-focused, needs-based review process to educate customers about insurance optionsMaintain a strong work ethic with a total commitment to success each and every dayAs an Agent Team Member, you will receive:Starting hourly pay $20 - $25 per hour depending on experiencePaid Time Off (personal/sick days and vacation)Paid Holidays401(k) RetirementMany fun team-building eventsPositive place to workValuable experienceGrowth potential/Opportunity for advancement within my officeRequirements:Property & Casualty license (required)Life and Health license (required)Excellent interpersonal skillsExcellent communication skills - written, verbal and listeningPeople-orientedOrganizational skillsSelf-motivatedDetail orientedProactive in problem solvingDedicated to customer serviceAble to learn computer functionsPride in getting work done accurately and timelyAbility to work in a team environmentAbility to multi-taskProvide timely and thorough activity reports to agentSelected candidate is expected to remain current in product changes, licensing, technical developments, and continuing educationIf you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

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